Refund Policy

A legal disclaimer

Hygiene and Safety Warning Due to the medical and sterile nature of tattoo supplies, strict hygiene protocols apply. Most of our products are tools for use on the human body; therefore, we cannot accept returns on items that could be contaminated.

Final Sale Items

The following items are Final Sale and cannot be returned or exchanged:

Inks (all brands: World Famous, Dynamic, etc.).
Needles and Cartridges (Kwadron, Cheyenne, etc.).
Numbing creams and topical anesthetics.
Liquids (Green Soap, Stencil Stuff, etc.).
"A Pound of Flesh" practice skins once removed from original wrapping.

Eligible Returns

Only unopened, unused, and factory-sealed equipment (e.g., power supplies, machines) may be returned within 14 days of purchase.
A 15% restocking fee may apply.
Return shipping costs are the responsibility of the customer.

Damaged or Defective Goods

If you receive a defective product, you must notify us at sphynxdistribution@gmail.com within 48 hours of delivery with photos of the defect and the packaging. We will prioritize a replacement via our personalized delivery service.